There is an ongoing outage impacting Study Finder, which is promoted on several public-facing websites, including uwhealth.org and some departmental websites. Study Finder is the searchable online repository for UW clinical studies recruiting participants. The connection between OnCore and Study Finder is currently down and will remain unavailable until at least late January. During this outage, Study Finder is not able to properly display open protocols.
The Study Finder URL has been set to redirect to a clinicaltrials.gov query that captures most UW trials at this time.
If your website links to Study Finder, consider how this outage may affect site visitors. You may want to add a temporary note about the disruption or temporarily direct individuals seeking information on trials to the clinicaltrials.gov query that captures most UW trials.
If you have specific concerns about Study Finder, please reach out to the Sheri Alexander at salexander2@wisc.edu.
If you have questions about recruiting resources you can visit ICTR recruitment and retention consultation service here: https://ictr.wisc.edu/service/recruitment-retention-consultation-service/
If you have any questions about OnCore clinical trial management system please see the helpdesk portal: https://jira.ictr.wisc.edu/servicedesk/customer/portal/23/create/373
We appreciate your support and understanding as we work toward a resolution. We will provide updates when more information is available.