Explore the evolving role of Business Relationship Managers (BRMs) at SMPH, as they connect IT solutions with departmental needs and build strategic partnerships. Read this Q+A with BRM Philip Doll on his new role, vision and insights.
IT Updates
How to Install SMPH VPN
The SMPH Networking and Security group have set up GlobalProtect VPN portal for SMPH Employees. SMPH VPN portal has greater security controls which enhances the protections for securing SMPH data. This includes Multifactor Authentication via DUO …
Google Drive Storage Limits Starting this Summer
Google reshaped their educational service and in June 2024 will begin enforcing a storage cap on UW Google Drive accounts. In response, UW-Madison is reshaping the Google Workspace service, which includes implementing storage quotas on …
Microsoft 365 OneNote Desktop vs. OneNote Online
If you are a Microsoft OneNote user, be aware there are different versions accessible to you as a UW-Madison employee. Campus offers both a OneNote desktop client and OneNote Online. Both can be utilized and …
Cisco Webex Vs Cisco Jabber
UW-Madison has recently transitioned from Cisco Jabber to the Cisco Webex Suite and app for VoIP phone calls, voice/video conferencing, online meetings, screen sharing, chat and webinars. If you or your team currently uses Jabber, …
Apple macOS Updates – Nudge Notification
SMPH IT will be deploying the “Nudge” application to all managed Apple macOS devices. Nudge allows us to easily notify and help ensure macOS users keep their device updated and compliant with SMPH and Campus …
Windows Computers – Required Restart
To keep your Windows computer updated, compliant with SMPH and Campus security requirements, and running smoothly, we are making a change to our computer restart policy. We will be requiring all Windows computers be restarted …
MyUW Apps for Getting Things Done
MyUW, the centralized hub where the campus community can conduct university business, has nearly 150 apps, or Widgets, to build your personal MyUW homepage with targeted tools you need to get things done. To search …
Tips for Giving or Getting a New Phone or Computer
The season of giving is upon us, and technology gifts are on top of many people’s lists, but don’t get put on the naughty list! Here are helpful tips when giving or getting technology gifts. …
Recommended Computer Hardware for Departmental Purchases
For us to better support your staff tech needs, we have a list of approved hardware we recommend. This hardware works with common campus IT systems, provides good efficiency for the price, is used widely …