On December 9, SMPH IIT launched a unified IT Ticketing system school wide! Almost 2 months after that launch, here are the most frequently asked questions, and solutions from the Navigator team. Have a question …
IT Updates
SMPH Navigator School Wide Launch
We are pleased to announce the launch of SMPH Navigator, a new, school-wide portal designed to streamline access to IT services and support. This modern platform provides a unified, efficient, and transparent way to request …
Cybersecurity Support Has a New Home
Cybersecurity support at SMPH now runs through a streamlined online portal. As of May 12, all cybersecurity-related requests must be submitted via the Cybersecurity Portal.
New HIPAA Guidance for Research Teams
The Office of Compliance has published updated guidance to support research teams working with protected health information (PHI), especially those with members both inside and outside of the UW-Madison Health Care Component (HCC). Guidance for …
BioRender Premium – A Research Tool for SMPH Faculty and Students
UW–Madison SMPH has secured BioRender Premium licenses to provide researchers with access to a powerful tool for scientific visualization. BioRender simplifies the creation of figures, posters, and illustrations with its intuitive drag-and-drop interface and extensive library of 50,000+ scientifically accurate icons.
Upcoming Change: SMPH Atlassian Accounts Moving to NetID Login
To improve security and simplify access, SMPH is transitioning all Atlassian Cloud accounts (@wisc.edu) to NetID (SSO) login. This change applies to Trello, Confluence, and Bitbucket users with SMPH-associated email addresses.
EndNote Now Available School-Wide for SMPH Faculty, Staff, and Students
EndNote, a top reference management tool, is now available to all SMPH faculty, staff, and students through a school-wide enterprise license. This new license eliminates the need for individual or department-level purchases, resulting in estimated …
Phishing Alert – Key Reminders to Stay Secure
Phishing scams targeting UW–Madison and SMPH are increasing. Stay secure by never sharing your credentials, avoiding public computers, and verifying suspicious emails. Check recent scam subject lines in the scam alert table. Report suspicious emails to security@med.wisc.edu.
Study Finder Outage
There is an ongoing outage impacting Study Finder. The connection between OnCore and Study Finder is currently down and will remain unavailable until at least late January.
International Remote Work Reminders
With the holiday travel season approaching, we would like to encourage SMPH faculty and staff to consult with the SMPH IIT User Support Service Team prior to traveling internationally with their managed device. This will …