The SMPH Informatics and Information Technology (IIT) Help Desk provides centralized technology support for all units within the School of Medicine and Public Health. Services include desktop assistance, technical consultation, and general IT support to ensure secure, efficient, and reliable access to computing resources. Support is available for a wide range of technology needs, from troubleshooting and setup to more advanced solutions.
Help Desk and Desktop Support
Expedited phone support through the DoIT VIP Help Desk is available to SMPH Administration, Academic Affairs, and many Basic Science departments and centers. Employees in other departments should contact the General DoIT Help Desk.
DoIT Help Desk
For general help and questions about campus services
Phone: 608-264-4357
Email: help@doit.wisc.edu
Available 7 days a week
LiveChat – 8am – 10pm
Phone lines – 7am to 11pm
Expedited phone support through the DoIT VIP Help Desk is available to SMPH Administration, Academic Affairs, and many Basic Science departments and centers
SMPH Desktop Support
For advanced computer and technology support and consultation.
8:00AM – 5:00PM
Monday – Friday
3370 HSLC – in Ebling Library