Windows Computers – Required Restart

To keep your Windows computer updated, compliant with SMPH and Campus security requirements, and running smoothly, we are making a change to our computer restart policy. We will be requiring all Windows computers be restarted every 30 days so that critical operating system and required security patches are consistently installed.  Please note, previously identified, sensitive lab computers are excluded from this policy.

  • SMPH IT is deploying a restart policy that will include notifying the Windows user via an onscreen reminder if it has been longer than 10 days since the previous restart.  The message can be snoozed (closed) for up to 15 days, at which point the reminder can no longer be snoozed and will remain on the screen.  This reminder does not force a restart at this point but will remain on the screen until a restart has been performed.
  • At day 15 of snoozing the message, a second reminder will appear that has a deadline of 15 more days to comply.  If the computer is still not restarted after 15 more days, the computer will go into a forced restart.  You will receive a notification when the computer is about to do a forced restart. Please be sure to save all open documents and files prior to any restart.
  • Please see restart message screenshots at the bottom of this page.

These actions are designed to give our users ample notification and time to perform a conveniently timed restart to avoid work interruption.  If you have any concerns, please contact our team at Desktop Support.


SMPH IT recommends all Windows and Mac users restart their computer on a weekly basis. As outlined in a previous DoIT article, Why restart your computer, there are many benefits to restarting including:

  • Many updates aren’t completed until you restart the computer
  • Restarting flushes your computer’s memory
  • Restarting shuts down programs that you may not need to have running, freeing up your processor for the tasks you need done

To restart your computer:

  • Windows Computer: From the Windows Start Menu, select Power, then select Restart
  • Mac Computer: From the Apple Menu, select Restart.


Images of Restart Messages