Employee Return to Onsite Work IT Checklist

• IT Equipment Guide – Cables
• IT Equipment Guide – Device Connection
• Network Printers:
  • If you don’t see your departmental network printer(s), be sure you’re connected to wired network, then restart your machine while on the network. Please give it a few minutes for the printer drivers to install successfully.   If that doesn’t resolve the issue, reach out for support: ttps://iit.med.wisc.edu/documents/general-it-support-request/ 

As it took time to get set up at home, it may take some time to get set up in the office again. Please coordinate plans with your manager first then SMPH IT in advance if you anticipate needing assistance with setting up devices back in the office. Please give us as much advance notice as possible due anticipated high demands. 

• For assistance, please generate a support request: https://iit.med.wisc.edu/documents/general-it-support-request/ 

• Reminder that all moves need to be approved by SMPH facilities and your supervisor prior to contacting SMPH IT. 
• SMPH Facilities Space Management: https://intranet.med.wisc.edu/facilities/space-management/ 

Dell monitors and laptops are seeing significant delays of up to 3 months or more. Please plan accordingly when ordering equipment for SMPH staff and/or reach out to SMPH IT for additional assistance. 

• Purchase Request: https://iit.med.wisc.edu/documents/purchase-request/ 
• Recommended Equipment: https://confluence.med.wisc.edu/x/CYB6Aw 
• SMPH has a very limited supply of loaner equipment for short-term use. 
  • Things to consider for equipment delays 
    • If a new employee is replacing a former employee, re-purpose the former employee’s equipment until new equipment arrives 
    • For laptop users, consider temporarily splitting up dual-display setups and use 1 monitor and laptop display for the second screen as a solution. 

• When using your laptop for web conferencing, the laptop already has a built-in webcam and microphone.  The laptop will need to be open to use the built-in webcam and microphone – be sure to check display and sound settings before joining your meeting.  A headset is a good idea to cut down on noise distractions, laptop microphones can pick up CPU fan and other noises.  
• Desktop computers do not come with a built-in microphone or camera. When using your desktop computer for web conferencing you will need a webcam if you plan on joining with video. The webcam will have a built-in microphone A headset is a good idea to cut down on noise distractions.  
  • A note on Jabra Bluetooth headsets use Bluetooth dongle or USB cable.  
  • Purchase Request: https://iit.med.wisc.edu/documents/purchase-request/ 

• There are options to use large and small conference rooms, be sure to reserve room in advance and familiarize yourself with its usage. Click here to learn more about Room Reservations. 
• HSLC Fall 2021 Web Conferencing Trainings:  https://iit.med.wisc.edu/communications/in-person-room-and-web-conferencing-trainings/ 

• Data saved on the local computer (desktop, documents, downloads) is not backed up – even if that local computer is an SMPH issued laptop that you have been using remotely.  To ensure the safety of your data, we recommend backing up to your SMPH Network drives nightly. 
• If you have been using a personal computer, please upload your data and documents to a secure storage location (SMPH Network drives or UW Madison Box)  
• For managed Windows computers your network drives should be mapped automatically when you are on a wired network connection. You may need to restart your computer to reestablish network drive mappings. 
  • Mapping Network Drives: https://confluence.med.wisc.edu/display/SIKB/Network+Drive+Mappings 

• Reset your phone from forwarding to another line: https://kb.wisc.edu/page.php?id=72405 
• Requesting a VoIP phone number and/or Cisco Jabber account: https://kb.wisc.edu/74643 
• Recommended equipment and how to order: https://confluence.med.wisc.edu/x/CYB6Aw 
• Purchase Request: https://iit.med.wisc.edu/documents/purchase-request/ 

• Cybersecurity Awareness Training – The mandatory, microlearning format training must be completed by all UW–Madison faculty and staff.  https://it.wisc.edu/it-projects/cybersecurity-awareness-training/ 
• Multifactor Authentication (MFA-Duo) for WiscVPN:  
  • We have been informed by DoIT that multifactor authentication (MFA-Duo) will be enabled for WiscVPN access in August 2021 for enhanced security. Direct communication and further information from DoIT and Campus will be sent in the next several weeks.  
  • https://it.wisc.edu/learn/guides/how-to-use-multi-factor-authentication-mfa-duo/ 
  • https://it.wisc.edu/services/wiscvpn/  

• How to host inclusive hybrid meetings – A Campus wide collaboration has created guidance on hosting inclusive hybrid meetings: https://it.wisc.edu/learn/guides/accessible-content-tech/inclusive-hybrid-meetings/