The Knowledge Networks are designed to foster teamwork, exploration, and preparation for future Service Lines. They bring together experts to collaborate, share knowledge, and enhance efficiency, with the goal of improving IT services at SMPH. Facilitators have received training from the UW Office of Strategic Consulting. You are welcome to join any Knowledge Network that interests you, including more than one.
The four Pre-Service Line Knowledge Networks listed below are: Application Support, Endpoint Support, Software Development, and System Administration / Infrastructure.
Application Support
The Application Support Knowledge Network will unite professionals for continuous learning and best practice sharing in IT application support across SMPH missions.
Co-Facilitators:
- Dave Perez – drperez2@wisc.edu
- Marc Buehler – mbuehler2@wisc.edu
- Dennis Comerford – dennis.comerford@wisc.edu
Meetings will be on the first Wednesday of each month at 2:00 pm
Next meeting: November 1st – 2 pm
Join the Teams Page for updates and more information
Endpoint Support
The Endpoint Support Knowledge Network will promote collaboration to improve endpoint support services.
Co-Facilitators:
- Nick Neumann – neumann@ortho.wisc.edu
- Philip Doll – pjdoll@wisc.edu
- Hannah Hasart – hannah.hasart@fammed.wisc.edu
- Matt Schultz – matt.schultz@wisc.edu
Meetings will be on the second Wednesday of each month at 10:00 am
Next meeting: November 8th – 10 am
Join the Teams Page for updates and more information
Software Development
The Software Development Knowledge Network will bring together developers, engineers, designers, testers, and other software professionals to facilitate continuous learning, collaboration, innovation, and excellence in software development practices.
Co-Facilitators:
- Sean McMullin – smcmullin@wisc.edu
- Julie Zachman – Jczachman@gmail.com
- Adam Halstead – agwhalst@medicine.wisc.edu
- Chad Craighill – craighill@wisc.edu
Meetings will be on the third Tuesday of each month at 1:00 pm
Next meeting: October 17th – 1 pm
Join the Teams Page for updates and more information
System Administration / Infrastructure
The System Administration Knowledge Network aims to improve the effectiveness and efficiency of SMPH IT system administrators by facilitating idea exchange and leveraging collective expertise.
Co-Facilitators:
- Lucas Gallagher – lgallagher7@wisc.edu
- Aaron Smetana – smetana@neurology.wisc.edu
- Janet Lewis – jelewis1@wisc.edu
- Mike Masse – mrm@medicine.wisc.edu
Meetings will be on the fourth Wednesday of each month at 10:00 am
Next meeting: October 25th – 10 am
Join the Teams Page for updates and more information