Purchase Request

A form used for hardware requests from desktop support

  • Please select all that apply for your request. Include additional information in the description box below.
  • This field is for validation purposes and should be left unchanged.

Research Lab Support

A form used to request lab support from the desktop support team.

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Student Remote Access Acknowledgement

Request form for Student to submit Remote access Acknowledgement

Name
Max. file size: 24 MB.
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Student Tips for Online Synchronous Session

Student Tips for Online Synchronous Session

Student Tips for Online Synchronous Session

In session recommendations: 

  • Join the session early. Give yourself time to learn what you can and can’t do in the session. Add a profile picture and set up your audio and video. If you are presenting, make sure you can share content. Practice using the tools.
  • Check your audio, video, and application sharing.
  • Use a headset. Use a headset for better quality audio.
  • When speaking, let them know who you are. Don’t assume everyone automatically recognizes your voice. State your name the first few times you speak. Let moderators know who is participating. Give everyone a chance to know you.
  • Keep your camera on.  It is recommended to keep your camera on to promote social presence and engagement with faculty and fellow learners.
  • Make eye contact. If you are sharing video, look at the camera and not the session. It may feel weird but it shows you are engaged in the session. If you need to multi-task during the session, shut your video off to avoid looking distracted.
  • Mute yourself when not speaking. Nothing is more distracting than background noise. For example, typing or a private conversation. It can also give the impression that you aren’t paying attention.
  • Speak Up. If you can, wait for a pause.  If the discussion is moving on, apologize for interrupting, if needed, and speak up.  Make sure your mute button is off to avoid frustration.
  • Be professional. You may be joining the session from somewhere private but you are not alone. You are face-to-face with your peers, instructors, and guest experts. Make a good impression. Participate. Don’t talk over someone. Type questions and feedback in the chat. Pick your best profile picture. Watch your mannerisms and facial expressions.
  • Keep your focus. Close all programs on your computer except for the browser you are using for your Collaborate session.
  • Use a hard-wired (Ethernet) connection, if available. If not available, use a Wifi connection.
  • Use Chrome. If possible, use Chrome.
  • Stay up to date. Only use up-to-date Internet browsers.

 

Synchronous & Asynchronous Online Sessions

Synchronous & Asynchronous Online Sessions


Blackboard Collaborate Ultra    |    Cisco Webex Meetings

 

In Person Plan

Synchronous Online Plan
(in real-time as a group) 

Asynchronous Online Plan
(self-paced on their own) 

In Class Lecture Present lecture in real time using Blackboard Ultra (BB Ultra) or Webex Record lecture in Blackboard Ultra (through MyUW) or Webex
Guest Lecturer Send invite to guest to BB Ultra (add to Canvas) or Webex  Guest record content in EdTech studio or Kaltura and post to Canvas
Group Work within Canvas Course (Medium Group Sessions, CBL, TBL, etc.) Create breakout groups using BB Ultra through Canvas Google Docs, Microsoft Teams, Canvas Discussion Board
Group Work outside of Canvas Course: (PaCE Cases) Create breakout groups using BB Ultra through MY UW Google Docs, Microsoft Teams, Canvas Discussion Board
Student Presentations Student presents in real time using BB Ultra or Webex  Record in Kaltura and post to Canvas 

Features

BB Ultra

Cisco Webex

Max # students per session (Max visible on camera)  500 (5) 1000 (25)
Recording Ability Yes Yes
Breakout Rooms (for group work) Yes No
Integrated with Canvas Yes No
Live Captioning Yes No
Students can Create Session Yes No
Can Stream Video Yes Yes

Tips for Online Synchronous Session:

Session Support:

  • Urgent: during a live session, call Classroom and AV Services at 261-1934
  • Non-Urgent: schedule live session support, training, consult or any other issues contact the Educational Technology team at edtech@med.wisc.edu