Desktop Support

WiscWeb WordPress Content Update

Posted on June 13, 2017

Used to submit content changes to managed WiscWeb WordPress sites using the UW Theme

Used to submit content changes to managed SMPH Basic Science - WiscWeb WordPress sites using the UW Theme

Requester Name*
Requester NetID*
Requester Email Address*
Requester Phone Number*
Department
Website URL needing content change, i.e. http://labname.neuro.wisc.edu/members
Copy and paste the content you would like to be updated on the above URL. Please be as specific as possible regarding the page section or element needing the content update.
File Upload. Use to upload content changed to the above URL in a Word (.docx), text (.txt), or PDF format. You may also submit pictures (.jpg) however they should be properly cropped and sized prior to upload.
Drop files here or

Accepted file types: docx, txt, pdf, jpg, Max. file size: 24 MB.
Name
This field is for validation purposes and should be left unchanged.

Posted on April 26, 2017

A form used to request lab support from the desktop support team.

Posted on April 26, 2017

A form used for hardware requests from desktop support

Posted on April 26, 2017

A form used to request a new O365 service account

Account Name Requested*
Directory Listing (Name that shows in Outlook)
Account Email (prefix) Requested*
Domain (suffix) Requested*
Account Type
Description*
To be used for...
Linked Accounts*
Please list the NetID Usernames, that need access to the account. * Linked accounts = service account shows in Outlook
Department
Requester Name*
Authorized Admin (Account owner/manager). * Authorized Admin = ability to managed access, linking and un-linking users.
Requester Email*
Comments
This field is for validation purposes and should be left unchanged.

Posted on April 26, 2017

A form used to request network drive access

Posted on April 26, 2017

A form used when an employee leaves employment for SMPH

Posted on April 26, 2017

A form to submit for new employees

New Employee name*
User NetID*
If unknown enter NA. SMPH IT can look it up
Email*
Phone Number
Your department Authorized User (not IT) will need to submit a Cisco VoIP New/Change/Remove Line Request form if appropriate. https://kb.wisc.edu/smph/page.php?id=85348
Organization*
Department*
Lab PI*
Job Title*
Building*
Location (Room Number)*
Is this position replacing an existing one?
Name of previous employee
Please also fill out an Employee Termination request if appropriate https://smphit.wiscweb.wisc.edu/documents/employee-termination/
Student Employee*
(Student Employee accounts must be renewed at the beginning of each academic year)
End Date
If Known
MM slash DD slash YYYY
Preferred Orientation Date
We would like to spend about half an hour to orientate them and help setup printers and email. So please let us know a time on the new employee’s first day we can stop by. (Optional for Student employee's)
MM slash DD slash YYYY
Preferred Orientation Time

Hours :

Minutes

AM/PM
Share Drive access
Please list the specific shared drive folder needed.
Effective Date*
MM slash DD slash YYYY
Supervisor Name*
Supervisor's Email*
Requester Name*
Requester Email*
Computer Setup*
Computer Setup Notes*
Location of computer? Any Additional Software needed?
Notes
Name
This field is for validation purposes and should be left unchanged.