March was a big month for the IITC – kicking off with an All-Staff meeting, and featuring demos from Atlassian & ServiceNow for the ITSM “Navigator Project”.
IITC update
Q+A with Service Line Directors, Jim Padley, Jennifer Bonifas, and Tyler Schultz
Meet the visionary leaders shaping the future of SMPH’s IT landscape: Dive into our insightful Q+A with Service Line Directors Jim Padley, Jennifer Bonifas, and Tyler Schultz, and discover their ambitious plans for project management, user support services, and beyond.
February project update for Informatics and IT Collaborative
The Informatics and Information Technology Collaborative (IITC) experienced a productive start to the year, achieving an “on-track” status for all projects as of January 2024.
Key Updates include:
– Business Relationship Manager Update
– Two BRMs hired & position re-opened
– Q+As with Service Line Directors
Advance Your Career with SMPH: Opportunities for IT Business Relationship Managers
We are hiring three IT Business Relationship Managers (BRM), an opportunity for internal IIT team members, designed for individuals eager to enhance strategic IT initiatives within the organization. These roles require 7 years of IT experience, exceptional communication skills, and a passion for fostering relationships and aligning IT services with SMPH’s mission. The BRMs will act as strategic liaisons between IT and other departments, aiming to integrate IT solutions that support academic and administrative objectives, thereby driving meaningful change.
Introducing our new Service Line Directors
We are thrilled to announce our eight new Service Line Directors; Jennifer Bonifas, Tyler Schultz, Adam Halstead, Chad Craighill, Justin Knupp, Jim Padley, Kristin Simon and Andy Craven! This leadership expansion signifies a major stride in enhancing our team’s capabilities and underscores our commitment to progress and innovation within SMPH.
Q+A with IT Colleague Dawne Burdick
Discover how a passion for solving computer problems has led to a 24-year journey as the IT Manager for the Department of Medicine, and why the unification under IITC sparks excitement for standardizing services and fostering new connections within SMPH.
November/December project update for Informatics and IT Collaborative
The September/October Project Update focused on the significant progress in key areas including the posting of Service Line Director positions, collaboration with HR for Business Relationship Manager roles, and the advancement of Knowledge Networks. Here’s …
September/October project update for Informatics and IT Collaborative
The August Project Update focused on the initiation of the four pilot Knowledge Networks and looked forward to the launch of Service Line Director PVLs and the initiation of “Stay Interviews.” Here’s the latest update …
Q+A with IT Colleague Dave Lorman
What is your current role? I am the Information Systems Manager for The Department of Dermatology. I support the department’s daily information systems technology needs. In a smaller department like Dermatology, we all wear multiple …
Joining the Pilot Knowledge Networks
The Knowledge Networks are designed to foster teamwork, exploration, and preparation for future Service Lines. They bring together experts to collaborate, share knowledge, and enhance efficiency, with the goal of improving IT services at SMPH. …