Don’t miss the IT Ice Cream Social on August 15th and remember, performance evaluations are due August 19th.
IITC update
June project update for Informatics and IT Collaborative
Two IIT team members were honored with prestigious awards at the 2024 IT Recognition Awards, and a Q+A session was held with Research Data Services Director Gabe McMahan. Open recruitments include positions for an Academic Application Administrator and a User Support Specialist III, with applications accepted until June 30th.
Q+A with Research Data Services Director Gabe McMahan
Research Data Services at SMPH integrates multiple data teams to streamline data access, enhance efficiency, and support researchers’ evolving needs. Gabe McMahan discusses his vision for unifying these teams and modernizing data services to provide a seamless research experience.
Q+A with Service Line Directors Adam Halstead and Chad Craighill
In this Q+A with Application Development Service Line Co-Directors, Adam Halstead and Chad Craighill, share their separate goals for the two branches of this service line.
May project update for Informatics and IT Collaborative
May’s large-scale reporting structure change marked a major milestone in the IITC project. Several of the key projects included in the IITC, such as the ITSM “Navigator” project are ongoing.
April project update for Informatics and IT Collaborative
April brought clarification around the upcoming service line transition and confirmed Atlassian as the choice for the ITSM Project. The upcoming transition into service lines on May 5th marks the last large-scale reporting structure change planned as part of IITC.
Q+A with Service Line Director Kristin Simon
In this Q+A, Education and Training Technology Service Line Director, Kristin Simon, shares her goals for the future of Ed Tech at SMPH.
IT Service Management (ITSM)/”Navigator” Project – Vendor Demo FAQs
Atlassian How do inventory and ticketing work together? Inventory data is managed within Assets in Jira Service Management, allowing for seamless integration with the ticketing system. This enables users to easily link assets to service …
Service Line Transition FAQs
Explore our answers to frequently asked questions from the March 5th All Staff Meeting, covering service line transition, the role of Business Relationship Managers, and the upcoming Navigator project. This update outlines how we’re structuring service lines to enhance employee experience, providing departmental support during transitions, and streamlining software requests with cybersecurity in mind.
Q+A with Service Line Directors Justin Knupp and Andy Craven
In this Q+A with Service Line Directors, Justin Knupp and Andy Craven, dive into their visions for Enterprise Application Support and Business Analytics, and see how they plan to leverage decades of IT experience to foster community, efficiency, and innovation at SMPH.